Communication is an important thing of life. Communication
skills are essential in all parts of life. It could be an interview or dealing
with a leader or working out solutions with a team or writing a article. When
doing this, all that matters is getting the points
across effectively.(Publishyourarticles, 2012).
Communication can be of three types, as shown in the image below.
sydney.edu.au (2012)
Points to Consider when Communicating
When communicating people should consider three main points. They are: (Expressyourselftosuccess, 2012)
- The point of the the message- they person should be clear on what points he wants to get across to the listeners. He has to think through what he wants to say, in order to stay on track and get the points out clearly so that the listener is not confused.
- How you're going to say it- select words carefully and accurately in order to avoid misunderstandings as much as possible. Avoid ambiguous words and phrases in order to avoid confusions.
- Know the audience- know the level of understanding of the audience and consider their level of understanding when getting points across. Determine what is the most effective way to communicate with the audience.
Likewise the people listening should also consider three main points. They are: (Expressyourselftosuccess, 2012)
- Listen- look at the speaker and concentrate on what he is saying. Get involved in listening and interact with the speaker by at least with some non verbal cues to show that you understand or not. Avoid distractions.
- Ask questions- When not clear on what the speaker is talking about, ask relevant and specific questions for added clarification and explanations. Ask for examples so that you can clearly get a picture. Ask questions at the right time.
- Respond respectfully- listen and gain perspective. If you agree with the speaker, say so. Respond carefully and appropriately. Choose words and phrases to encourage conversation and discussion.
Causes of Communication problems
- Limited vocabulary
- Inaccurate grammar
- Lack of fluency
- Imperfect pronunciation
- Lack of active listening
- Fear of speaking in public
- Fear of expressing certain views
- Lack of confidence
- Lack of group skills
- Fear of making mistakes
- Lack of exposure and practice
To try out a communication skills test go to the following
link.
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